We recommend ordering at least 5–7 business days in advance for standard orders, and 2–3 weeks for large or custom orders.

Our gifts come exactly as curated — we don't offer customisation or personalisation at this stage.

We take great care in packaging every order, but if something isn't right, we'll make it right. Contact us within 48 hours of delivery with a photo of the issue and we'll arrange a replacement or refund promptly.